Hyatt Regency Birmingham - The Wynfrey Hotel

Location to the mall and shopping.

The staff was exceptional, very friendly and helpful. The room was clean and quiet with a great view and the water pressure in the shower (on the 9th floor no less) was just AWESOME!!! The breakfast was pretty good as well.

Tylan was OUTSTANDING! His professional yet friendly demeanor was what I needed after a long road trip! I'd come back just to experience him. He was helpful and patient! He is what customer service is! We need to get back to the basics of good manners and communication in customer service! Kudos for having him on your team! The entire Valet team was just as outstanding. They were quick to pull the car around and open the doors. They remembered me and my son from every trip and were genuinely happy to see us. This crew was easy to communicate with! They understand communication and service! Kudos to this team!

Hotel location is great since it is attached to a full mall with lots of restaurants and other things close by. Everything was very clean and staff was very friendly and helpful. We were there for a baseball tournament and the pool was a wonderful way to end our days and the beds were super comfy.

Outstanding facility. We stayed 1 night and enjoyed our stay very much.